Booking questions
How do I cancel my reservation?
While we'd love to host you, we understand that plans change.
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Please reach out to Roamia directly at +1(720)-306-1274 or by email if you need to cancel your reservation.
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Refunds and cancellation policies will vary based on your booking type.
Non-Refundable Rates
We may offer non-refundable rates for certain properties (noted "Non-refundable" on Roamia.com and third-party booking platforms). If you make a non-refundable reservation of any length through Roamia.com or a third-party booking platform, the entirety of your reservation will be non-refundable upon booking.
No exceptions will be made for unforeseen circumstances, including, but not limited to, weather, health, personal emergencies, or schedule changes.
Long-Term Stays
Long-term stays (28+ nights) can be canceled, but the first 30 nights of the reservation are not refundable. Guests who cancel mid-stay will lose the next 30 nights of their stay but can be refunded the remainder.
For flexible bookings, the following cancellation policies will apply:
Third-Party Reservations
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If you booked your reservation on another website or third-party booking platform (Airbnb, Expedia, Vrbo, etc.), please contact the platform to cancel and refer to their refund policies.
Roamia.com Reservations
Cancellations requested 5 or more days before your check-in are entitled to a full refund. Cancellations requested 4 or fewer days before check-in (including cancellations requested the day of or after your arrival) are not granted a refund.
Certain Roamia properties booked under the "flexible" rate are subject to a different cancellation policy; please refer to the cancellation policy posted on the checkout page and in your confirmation email.
Single Family Home properties ("vacation homes" as listed on Roamia.com) will be subject to a different cancellation policy. For vacation home properties, cancellations must be requested 30 full days prior to the check-in date in order to receive a full refund.
Questions? Please reach out to Roamia directly at +1 (720) 306-1274 or by email. Kindly note that refunds take 5-10 business days to process, depending on your financial institution.